Course Title:                          A+ Computer Troubleshooting

Schools Offered:                    Elko County School District

Grade Level:                          11,12

District Text Adoption:          Computer Service and Repair by Richard Roberts Goodheart Wilcox 2005 and workbook

Date:                                       10/12/04 EHS/SCHS (rev. 6/27/05)

 

Course Description:

 

This is a computer troubleshooting and repair class. It has a hardware section and a software section. The curriculum is designed to prepare the student to take the CompTIA A+ Certification Exam. We have an articulation agreement with GBC where students gain 3 semester hours for their A+ Hardware Class for completion of the entire year at EHS.

 

The course is both hands on work with the computer trainers and bookwork. Students complete self paced labs, perform different jobs, take computer practice tests, and install various software. There is an opportunity to tune up home systems and even order parts to upgrade or build a personal system for those with money.  Students who enjoy this class like solving problems. They will have the opportunity to work with customers outside of the program and school. No prerequisite is required, but a high level of trust and the maturity to do self-paced work is necessary.

 

Grading:  Grades are based on 4 types of work and are all worth 25 pts. There are Labs, repair jobs, tests, and review questions. Students will complete study work to make hands on work meaningful.

 

General Course Competencies:

Students shall, at the completion of this course be able to:

 

1.         State the purpose and parameters of the class.

 

2.         Report on various career opportunities related to the field of computer troubleshooting.

 

3.         Work with efficiency and use of proper protocols.

 

4.         Solve complex problems requiring multiple steps and strategies over an extended period of time.

 

5.         Demonstrate familiarity with related computer hardware and software.

 

6.         Demonstrate the work habits and attitude that will benefit future employers.

 

7.         Create a repair notebook of solutions, codes and other procedural solutions.

 

8.         Be able to find and download drivers, updates, and patches from the internet.

 

9.         Demonstrate competency in all office software.

 

10.       Retain a personal electronic file of drivers which can be used in the future.

 

11.       Import and export files between different software.

 

12.       Demonstrate a commitment to growth by studying and reading trade journals.

 

Course Outline:

 

Unit I- Basic PC Hardware

 

1.         Complete assembly of computer

 

2.         Knowledge of different system board types

 

3.         Install peripheral boards

 

4.         Knowledge of different port connector types

 

5.         Knowledge of different CPUs

 

6.         Knowledge of expansion buses

 

7.         Knowledge of different power supply types and voltages

 

8.         Knowledge of RAM types

 

9.         Proper memory and CPU installation

 

Unit II- I/O Systems and Peripherals

 

1.         Manage interrupts

 

2.         Configure all types of ports

 

3.         Configure and set up USB and Firewire buses

 

4.         Install various peripheral devices

 

Unit III- Storage Systems

 

1.         Hard drive installation and configuration

 

2.         Removable storage disk drive set up and configuration

 

3.         Set up boot device and slaves

 

Unit IV- Data Communication

 

1.         Basic network concepts

 

2.         Work with LAN

 

3.         Set up device on LAN with cables and wireless

 

4.         Set up a modem

 

5.         Configuration for Internet

 

6.         Set up computer for VPN

 

Unit V- Printers

 

1.         Dot matrix service

 

2.         Ink jet service

 

3.         Laser jet service

 

4.         Install and set up printers

 

Unit VI- Installing and Working With Operating Systems

 

1.         General boot up

 

2.         BIOS and CMOS set up and configuration

 

3.         MSDOS file management

 

4.         Install Windows 95

 

5.         Install Windows 98

 

6.         Install Windows ME

 

7.         Install and set up Windows NT

 

8.         Install and set up Windows 2000

 

9.         Install and set up Windows XP

 

Unit VII- Mechanical and System Troubleshooting

 

1.         Use diagnostic software

 

2.         Identify error codes and beeps

 

3.         Perform hardware tests

 

4.         Demonstrate proper troubleshooting protocol

 

5.         Use system board map

 

6.         Use Internet resources for troubleshooting

 

7.         Create boot disks

 

8.         Identify start up problems

 

9.         Use technical help line

 

Unit VIII- Preventative Maintenance

 

1.         Hard drive maintenance

 

2.         Install and configure virus protection software 

 

3.         Install power line protection

 

4.         Install various software filters and spy ware removers

 

5.         Open cabinet and remove dust

 

Unit IX- Portable Devices

 

1.         Laptop memory upgrade

 

2.         Laptop service and diagnostics

 

3.         PDA interface with PC

 

Unit X- Office Application Software

 

1.         Install MS Office

 

2.         Install Corel Office Suite

 

3.         Install CADD software

 

4.         Install 3-D Software

 

 

 

 

 

 

 

A+ Computer Troubleshooting

K.Aikenhead 10/12/04 EHS

Note: All of the following are performance indicators. Each student is awarded an A (approaches, M(meets) or E(exceeds) each indicator on their certificate.

 

Basic PC Hardware

            Complete assembly of computer

            Knowledge of different system board types

            Install peripheral boards

            Knowledge of different port connector types

            Knowledge of different CPUs

            Knowledge of expansion buses

            Knowledge of different power supply types and voltages

            Knowledge of RAM types

            Proper memory and CPU installation

I/O Systems and Peripherals

            Manage interrupts

            Configure all types of ports

            Configure and set up USB and Firewire buses

            Install various peripheral devices

Storage Systems

            Hard drive installation and configuration

            Removable storage disk drive set up and configuration

            Set up boot device and slaves

Data Communication

            Basic network concepts

            Work with LAN

            Set up device on LAN with cables and wireless

            Set up a modem

            Configuration for Internet

            Set up computer for VPN

Printers

            Dot matrix service

            Ink jet service

            Laser jet service

            Install and set up printers

Installing and Working With Operating Systems

            General boot up

            BIOS and CMOS set up and configuration

            MSDOS file management

            Install Windows 95

            Install Windows 98

            Install Windows ME

            Install and set up Windows NT

            Install and set up Windows 2000

            Install and set up Windows XP

Mechanical and System Troubleshooting

            Use diagnostic software

            Identify error codes and beeps

            Perform hardware tests

            Demonstrate proper troubleshooting protocol

            Use system board map

            Use Internet resources for troubleshooting

            Create boot disks

            Identify start up problems

            Use technical help line

Preventative Maintenance

            Hard drive maintenance

            Install and configure virus protection software 

            Install power line protection

            Install various software filters and spy ware removers

            Open cabinet and remove dust

Portable Devices

            Laptop memory upgrade

            Laptop service and diagnostics

            PDA interface with PC

Office Application Software

            Install MS Office

            Install Corel Office Suite

            Install CADD software

            Install 3-D Software

 

Course Title:                          Senior Advanced Independent Study

Schools to Offer Course:       Elko County High Schools

Grade Level:                          12

District Text Adoption:          Varied References

Date:                                       2/06 rev 8/08

 

Course Description: Seniors who have successfully completed three years of drafting course work are eligible for this class. You must have a career plan and clear idea of what area of drafting you want to conce...

Continue reading...

Course Title:                                      Drafting Technology with CADD

Schools to Offer Course:                   Elko County School District

Grade Level:                                      10, 11, 12

District Textbook Adoption:             Drafting for Industry by Brown/Kicklighter Goodheart/Wilcox 1995

Date:                                                   2/06

 

Course Description:

Drafting Technology with CADD is the 2^nd course designed so you may enter a drafting rel...

Continue reading...

Course Title:                         Introduction to Drafting Technology

Schools to Offer Course:       Elko County High Schools

Grade Level:                          9, 10, 11, 12

District Text Adoption:          Mechanical Drawing by French/Svensen Glencoe 13^th edition

Date:                                       2/06 rev 8/08

 

Course Description:

If you plan to enter a trade or engineering field, Introduction to Drafting Technology (IDT) is the beginning. This is an introductory cl...

Continue reading...

Course Title:                          3-D Computer Imaging and Animation

Schools to Offer Course:       Elko County High Schools

Grade Level:                          11, 12

District Text Adoption:          3ds Max and its applications rel 5 Goodheart Wilcox 2004

Date:                                       2/06

 

Course Description: 3-D Computer Imaging and Animation is offered as an answer to the demand for workers in this highly technical growing field. Students who take this class m...

Continue reading...

Course Title:                          Architectural Drafting with CADD

Schools to Offer Course:       Elko County School District

Grade Level:                          11, 12

District Text Adoption:          Architectural Drawing and Light Construction 7^th ed Prentice Hall 2005

Date:                                       2/06 rev 8/08

 

Course Description: Architectural Drafting with CADD is for you if you are planning a career in Architecture or a related field. You must have complete...

Continue reading...